This Terms and Conditions Agreement ("Agreement") is entered into by and between Corporate Rentals USA, LLC, doing business as CRUHomes and or Hestia Corporate Rentals ("Corporate Rentals USA," "CRUHomes,", "Hestia Corporate Rentals", "we," "our," or "us"), and the homeowner, property owner, or authorized property manager who uses our platform and services ("Host," "you," or "your").
This Agreement governs your use of the CRUHomes platform and services in connection with listing your property and participating in our extended stay housing network.
RECITALS
WHEREAS, Corporate Rentals USA provides a platform to connect Hosts with individuals or companies ("Guests") seeking temporary furnished housing, including corporate travelers and insurance-displaced individuals
WHEREAS, the Host desires to list a property on the CRUHomes platform and potentially offer it for lease or license through Corporate Rentals USA’s matching process;
NOW, THEREFORE, in consideration of the mutual covenants and conditions set forth herein, the parties agree as follows:
Definition of Key Terms
1. "Company" means Corporate Rentals USA, LLC, doing business as CRUHomes.
2. "Host" or "you"/"your" means the individual or entity listing a property for temporary housing.
3. "Guest" means any individual or organization seeking temporary furnished housing via CRUHomes.
4. "Listing" refers to a property submitted by the Host on CRUHomes.com.
5. "Platform" means the website, CRUHomes.com, and all tools and services provided therein.
6. "Housing Matches" means the matches made by the Company via their automated matching program between the person(s) requesting the housing from the Company and the Property/Properties available to be requested.
7. "Master Database" means the database on which all of the properties available to rent under the Company's marketing program are listed as available to rent.
8. "Confidential Information" means any information that is treated as confidential by a party, including but not limited to all non-public information about its business affairs, products or services, Intellectual Property Rights, trade secrets, third-party confidential information, and other sensitive or proprietary information, whether disclosed orally or in written, electronic, or other form or media, and whether or not marked, designated, or otherwise identified as "confidential." Confidential Information shall not include information that: (a) is already known to the Receiving Party without restriction on use or disclosure prior to receipt of such information from the Disclosing Party; (b) is or becomes generally known by the public other than by breach of this Agreement by, or other wrongful act of, the Receiving Party; (c) is developed by the Receiving Party independently of, and without reference to, any Confidential Information of the Disclosing Party; or (d) is received by the Receiving Party from a third party who is not under any obligation to the Disclosing Party to maintain the confidentiality of such information.
9. "Disclosing Party" means a party that discloses Confidential Information under this Agreement.
10. "Receiving Party" means a party that receives or acquires Confidential Information directly or indirectly under this Agreement.
11. "Intellectual Property Rights" means all (a) patents, patent disclosures, and inventions (whether patentable or not), (b) trademarks, service marks, trade dress, trade names, logos, corporate names, and domain names, and other similar designations of source or origin, together with all of the goodwill associated therewith, (c) copyrights and copyrightable works (including computer programs), mask works, and rights in data and databases, (d) trade secrets, know-how, and other confidential information, and (e) all other intellectual property rights, in each case whether registered or unregistered and including all applications for, and renewals or extensions of, such rights, and all similar or equivalent rights or forms of protection in any part of the world.
12. "Law" means any statute, law, ordinance, regulation, rule, code, order, constitution, treaty, common law, judgment, decree, other requirement or rule of law of any federal, state, local, or foreign government or political subdivision thereof, or any arbitrator, court, or tribunal of competent jurisdiction.
Overview of Services We Provide
CRUHomes provides a managed marketplace for fully furnished, short- to medium-term housing, including corporate rentals, relocation housing, and temporary accommodations for displaced individuals (e.g., insurance housing). CRUHomes provides the following services:
Aggregates and lists qualifying properties on its platform and affiliate channels.Conducts property inspections and issues certifications, matches Host homes with prospective Guests based on eligibility criteria.
Facilitates lease, sublease, or license arrangements directly or indirectly between Hosts and Guests.
Offers property marketing through owned and partner networks.Advertises the properties through our social media accounts on the following platforms:@CRUHomes on Instagram, TikTok, LinkedIn, and Facebook@vivianyip_official on Instagram and Tiktok. Vivian Yip on Facebook and LinkedIn.
Our services as listed above are provided to Hosts for the purposes of marketing your furnished rental property. We help Hosts market their furnished rental properties by listing them on our website (CRUHomes.com) and in other property databases under our company’s name. Kindly note that CRUHomes does not act in the capacity of a property manager unless specifically contracted to do so by the Host in a specific agreement.
Eligibility to List on our Platform
To use CRUHomes, you must meet the following criteria: You must be at least 18 years old;You must own the property or have lawful authority to list and lease it;The information you provide must be truthful, accurate, and complete;You must ensure that the use of our platform does not violate any agreements with third parties or applicable laws;You must have or will maintain appropriate insurance coverage for rental activity.The property must include all utilities and be up to date on payments and bills for the necessary utilities. These utilities should include water, gas (where applicable) electric, trash with a reasonable utility cap (the amount of utilities included with the rent), we recommend a policy for utility over usage be included in the lease agreement between the host and the guest.
REPRESENTATIONS AND ACKNOWLEDGMENTS OF THE HOST
By publishing a listing on the Company website, the Host hereby agrees to the terms and conditions laid out throughout the body of this Agreement.When the Host sets up a listing, they confirm that they have read, understood, and accepted all the responsibilities of using our website.The Host understands that the Company will only provide marketing and related services as long as the Host has an active listing. If the listing is removed, canceled, or suspended, the Company is no longer required to provide any services, and the Host can no longer use or benefit from them.The Host also agrees that their success in the program depends on how well they manage their calendar and bookings, and how closely they follow the Company’s guidance and support.
Responsibilities of the Host
1. The Host must provide complete, and updated information about the property and its availability.
2. The Host is responsible for maintaining the property in good condition throughout any booking period. You must respond to maintenance support issues within 24 hours, or sooner in emergencies.
3. The Host must comply with all local laws, zoning ordinances, HOA rules, safety regulations, and lease restrictions related to your property’s use as a furnished rental.
4. In addition to the aforementioned responsibilities, the Host hereby acknowledges that any material changes to the listing of the Property, including the iCal, need to be disclosed to the Company in order to ensure accurate Housing Matches. These changes include but are not limited to: selling the property, updating photos, changing furniture, reduction of any kind of functionality or any substantial increases to functionality, changing property management companies, anything that materially impacts your listing URL and photos, and what you’re representing as the Property to the Company and potential Guests.
5. The rest of the responsibilities of the Host are outlined in the Service Agreement attached heretofore as Exhibit- A.
Listings and Platform Use
All Listings must meet CRUHomes’ quality and presentation standards. By self-publishing a Listing to our Platform, the Host agrees to receive Housing Matches through our Master Database, free of charge.The Company reserves the right to:Modify, suspend or remove Listings that were submitted without professional photos or listings with incomplete details. Decline Listings affiliated with third-party preferred vendor programs.Deny or limit exposure to Listings that fail to meet our platform or our brand expectations.Kindly note that there is no fee or subscription to participate. Housing Matches are provided on a complimentary basis.
Please note that matches are not guaranteed as we cannot predict when the next fire, flood or water damage incident will occur, nor can we predict the type of home that is needed.
Matching
Kindly note that CRUHomes only facilitates matches between Hosts and Guests, we do not guarantee that the matches will lead to booking. We generate potential matches based on location, readiness, duration, pricing, and specific Guest needs.
Booking Process
Bookings may be made through either of the following means: A direct lease or license agreement between the Host and the Guest; A lease or sublease through Corporate Rentals USA, in which case the Company may act as the tenant.
Property Certification and Inspections
All homes leased by CRUHomes are required to meet Hestia certification standards to ensure they are guest-ready and meet our quality expectations. For a property to get certified, an in-person inspection must be conducted to evaluate the following: Overall cleanliness and property condition.Compliance with fire and safety regulations.Presence of essential furnishings and fully functional amenities. The Host accepts and agrees to participate in the required in-person inspection process, which takes place prior to guest move-in. This includes granting access to an authorized and professional third-party inspector who will assess the property in detail. CRUHomes provides resources to help hosts prepare and pass this inspection. It is critical that properties meet the required standards, as a failed inspection may delay or jeopardize a guest’s move-in. Certification is typically completed prior to guest move-in and may be revoked if the property no longer meets our standards.Note: Hestia certification was previously offered as a standalone service, even without a confirmed booking. Today, it is an integrated part of the leasing process for CRUHomes properties. SEE MORE...
Failed Inspections
Where a property does not meet the Hestia Quality Assurance Standards (as established by Corporate Rentals USA LLC), the Host must take prompt corrective action. A follow-up inspection must be scheduled and successfully passed at the Host’s expense. A $500 re-inspection fee is required prior to the rescheduling of the follow up inspection and may delay or jeopardize the booking. Please note that the outcome of any inspection is subject to the discretion of the Review Board. If the property fails a second inspection, the listing may be terminated without further notice or justification.In the scenario described above CRUHomes may cancel any pending bookings without any liability.
Media Release for Marketing and Promotion
Marketing may include: Featured placement on CRUHomes.com.Inclusion in corporate housing lists. Social media promotion across Instagram, TikTok, LinkedIn, and Facebook via @corporaterentalsusa and @vivianyip_official. The Host hereby grants the Company and its representatives the irrevocable and unrestricted right to use and publish photographs and/or videos taken of the Property or Properties identified above or which may become subject to a Host’s subscription after the execution of this Agreement throughout the duration of their Subscription for promotional, marketing, and advertising purposes. The Host hereby acknowledges and understands that these materials may be used in various media formats, including but not limited to print, online, and social media. The Host hereby waives any right to inspect or approve the finished product and acknowledges that they will not receive any compensation or royalties in connection with such use.
Indemnification
The HOST agrees to indemnify, defend and hold the Company harmless from and against any liabilities or claims which may be made against Company, its agents or employees, for injury or damage to person or property or for any other cause related to or arising out of this Agreement or the performance of this Agreement.
Limitation of Liability
To the fullest extent permitted by law, Corporate Rentals USA disclaims all liability for: Property damage, theft, or loss occurring during any Guest stay; Income loss due to vacancy or guest behavior;Misrepresentation by either Host or Guest;Platform downtime or third-party data issues.Where the Host chooses to block their calendar before a lease is finalized, the Host agrees that CRUHomes shall not be held liable for any loss of revenue, missed booking opportunities, or other related damages in the event the lease is not finalized for any reason.To the fullest extent permitted by law, CRUHomes shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, even if advised of the possibility thereof.Our total liability shall not exceed the commission or fees earned from the listing that gave rise to the claim.
Confidentiality and Data Use
Each party agrees to protect and maintain the confidentiality of all Confidential Information shared or accessed under this Agreement. Neither party shall disclose Confidential Information to any third party without prior written consent of the Disclosing Party, except as required by Law or for the performance of obligations under this Agreement.
Data Privacy
Host information is processed in accordance with our Privacy Policy. We collect, store, and use your data to provide services, match properties, and improve platform performance.
Data Sharing
CRUHomes may share listing information with Guests and third parties for booking, insurance, and marketing purposes. We will not sell Host personal data.
Liability for Data Breach
CRU Homes is excluded from any liability arising from the misuse of your information (in particular your card details) by any third party.
Non-Circumvention & Non-Solicitation Clause
1. Non-Circumvention:
The Landlord agrees that they shall not, directly or indirectly, circumvent CRUHomes (hereinafter “Company”) by entering into any transaction, agreement, lease, or other arrangement with any corporate partner, insurance agency, client, or guest introduced by the Company, without the Company’s written consent. This restriction shall apply during the term of this agreement and for a period of two (2) years following the termination of any lease or business relationship facilitated by the Company.
2. Non-Solicitation of Guests or Clients:
The Landlord agrees not to solicit, accept, or negotiate bookings, leases, or any housing arrangements directly with any guest, corporate client, or insurance provider introduced by the Company, without going through the Company’s booking process. This applies whether the initial introduction was made via phone, email, platform, or in-person communication.
3. Non-Solicitation of Company Contacts:
The Landlord further agrees not to attempt to hire, contract, or otherwise engage any employee, contractor, vendor, or referral partner of the Company for competing services, with the intent of bypassing or undermining the Company's role in the transaction.
4. Remedies and Enforcement:
The Landlord acknowledges that a breach of this agreement would cause irreparable harm to the Company and agrees that the Company shall be entitled to injunctive relief, attorney’s fees, and any other legal or equitable remedies available under law, including liquidated damages equal to two times the value of the bypassed or circumvented transaction.
Payment Terms
If CRUHomes leases or subleases your property:Payment will be made to you per the terms in your written agreement with the Company.You agree to deliver a move-in ready property as defined in the inspection checklist; We may withhold payment or cancel your bookings if:The property is not certified or guest-ready;There is a complaint or claim pending resolution;The Host has breached this Agreement.
Intellectual Property
The commercial re-use and reproduction of texts and photographs of the Hestia and CRU homes brand and internet presentation is prohibited.
Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of the state of State of TEXAS and any legal actions arising from or related to these terms and conditions shall be brought in the courts of Williamson County, Texas.
Termination
This Agreement may be terminated by either party at any time witha written notice. However, any confirmed Guest bookings must be honored or penalties may apply.
Miscellaneous
Entire Agreement: This Agreement constitutes the full understanding between the parties.Amendments: We may update these Terms at any time with notice to you.Assignment: You may not assign this Agreement without our prior written consent.Force Majeure: CRUHomes shall not be liable for delays or failure to perform due to causes beyond its reasonable control.Severability: If any provision is held invalid, the remainder remains enforceable.No Agency: No joint venture, partnership, or employment relationship is created by this Agreement.Survival: Sections related to indemnity, limitations, confidentiality, and dispute resolution survive termination. We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of our service.