Privacy Policy

WHAT IS THE PURPOSE OF COLLECTING YOUR PERSONAL DATA AND HOW IS IT USED?

In addition to the purposes and uses described above, we use data in the following ways:

• To identify you when you visit our website or office.
• To provide our services to you without interruption.
• To supervise and maximize our client’s experience by enhancing our knowledge of our clients
• To safeguard online transactions and avoid fraud and payment incidents
• To suggest appropriate, tailored services, particularly when we add new features or improve our products and services.
•  To disseminate marketing and promotional materials, including information relating to our services, sales, or promotions.
• To manage our relationships with our clients and also for in-house administrative purposes.

Note that depending on the provisions of applicable privacy laws, our collection, and processing of your personal data is based on different contexts upon your consent, our need to perform a contract, our legal or regulatory obligations, and/or our legitimate interest in conducting our business.

WHO ARE THOSE THAT CAN RECEIVE YOUR DATA?

In addition to the specific situations discussed elsewhere in this Privacy Policy, we share personal data in the following situations:

• Business Transactions: If another company acquires, or intends to acquire, our company, business, or our equity, we will share personal data with that company, we can share this information as early as the negotiation stage for the purposes of assessing or perfecting the transaction. Personal data may also be included as a part of the purchased assets.
• To Provide the booking Services you request: We may share your personal data with our partner network to facilitate your bookings.
• Other Disclosures without Your Consent: We may share your personal data with third parties in response to subpoenas, warrants, court orders, or other requests from legal or regulatory authorities; related to any legal process; or in compliance with relevant legal, regulatory or treaty responsibilities. We may also share your personal data in order to exert or exercise our rights, to raise a defense against a legal claim, to inquire, prohibit, or take action pertaining to possible illegal activities, suspected fraud, the safety of person or property, or a violation of our terms and conditions..
• Public Forums: Some of our websites provide the opportunity to post comments or reviews in a public forum. If you decide to submit information on these pages, that information may be publicly available.
• Service Providers: We share your personal data with service providers. Amongst other things, service providers assist us in managing and sustaining our websites, sending communications, providing technology solutions at counters in our stores, conducting surveys, assisting with customer service, providing technical support, processing payments, providing anti-fraud services, managing regulatory alerts or notifications, facilitating marketing solutions, assisting fulfilling orders and meeting customer’s expectation and organizing events.

HOW WE COLLECT PERSONAL DATA OR PERSONAL INFORMATION

We collect personal information in the following ways:

• User-submitted forms and self-service listings on our website.
• Email correspondence during bookings or support inquiries

HOW WE PROTECT YOUR PERSONAL DATA

No method of transmission over the Internet, or method of electronic storage, is fully secure.While we use reasonable efforts to protect your personal data from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal data. In the event that we are required by law to inform you of a breach to your personal data, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

To secure your data, we use HTTPS encryption and we diligently follow industry-standard security protocols regarding data storage, security and privacy.

We use Memberstack which ensures the encryption and secure storage of personal data.

Strong passwords, access control, and regular monitoring are enforced to prevent unauthorized access.

Our website permits you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you.You should notify us of any unauthorized use of your password or account.

CHOICES AVAILABLE AS REGARDS YOUR PERSONAL DATA

You may have the following choices regarding your personal data:

• Access to Your Personal Data: You may request access to your personal data, including a copy of your personal data, kindly reach out by mail via support@cruhomes.com for more information on how you can go about this. If it is in compliance with the law, upon your request, reasonable access will be granted to you to access the personal data we have about you. we will grant you reasonable access to the personal data that we have about you.
• Changes to Your Personal Data: It is your responsibility to update your data with us, in case there is any change. Our website permits you to modify or delete your account profile. Please note that we may keep historical or previous information in our backup files as permitted by law. If our website does not permit you to update or correct certain personal data, you may contact us at the address described in the CONTACT DETAILS section below.
• Deletion of Your Personal Data: Generally, we retain your personal data for as long as it is needed to fulfill the purposes stated in this Privacy Policy unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of personal data or request that we delete your personal data by contacting support@cruhomes.com.
• Deletion of Minor’s Personal Data: The Site is not intended for individuals under the age of [18]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion. If your request is in compliance with relevant laws, we would delete the data. Nevertheless, Kindly note that your data can be kept to comply with provisions of law, dispute resolutions, and enforcement of the agreement.
• Objection to Disclosure: You may object to our use or disclosure of your personal data by contacting us at the address described in the Contact Details section below.
• Revocation of Consent: If you retract your consent for the processing of personal data then we may no longer be able to provide you services. In some cases, we may restrict or refuse your request to revoke consent if we are permitted or mandated by the law to do so. You may revoke consent to us processing your personal (where such processing is based upon consent) by contacting us at the address described in the CONTACT DETAILS section below.
• Online Tracking: We currently do not acknowledge or reply to automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.
• Promotional Emails: If at any time, you no longer want to receive details of our offers, promotions, news, and events, you can unsubscribe using the hypertext link provided for this purpose in each mail we send you. If you decide not to receive promotional emails, we may still send you service-related communications.
• Promotional Text Messages: If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”

Kindly NOTE that to safeguard your personal data we must be able to verify your identity therefore before we can process your request to exercise any of the choices described in this section. We may conduct the verification process by email or phone, which will involve us asking you to provide information such as your name, contact information, and any additional relevant information based on your relationship. Then examine whether it matches your information in our records. In some circumstances, certain individuals may designate an authorized agent to submit requests to access or delete personal data. We will require verification that the authorized agent has permission to make such a
request.

DELETION OF ACCOUNT

Users can delete their accounts at any time using the 'Close Account' option. If an account is deleted from our platform, we will remove or anonymize personal information upon account deletion, subject to applicable retention laws.

COOKIES AND SIMILAR TRACKING TECHNOLOGIES

We use essential cookies for the proper functioning of our website. We use this information for a variety of reasons, such as to make our websites work effectively, to make a user’s experience more productive, to measure how visitors interact with our websites, and for advertising purposes.We do not currently use tracking or analytics cookies.

DATA SHARING AND THIRD PARTIES

We may share limited personal data with trusted third parties to facilitate service delivery, including our partner network. We use QuickBooks for payment processing and Memberstack for secure user account management and storage. We cannot and will not sell your personal data under any circumstances.

DATA RETENTION

We retain your personal data while the account is active. Inactive accounts may be anonymized or deleted after 24 months, following prior notification to users.

DATA BREACH NOTIFICATION

Where there is an occurence of a data breach, we will notify affected users via email with details and recommended actions. We follow Memberstack’s breach protocols and conduct immediate remedial action.

CALIFORNIA RESIDENTS: Your California Privacy Rights (CCPA)

YOUR RIGHTS UNDER THE CCPA(CALIFORNIA CONSUMER PRIVACY ACT)

Under this Privacy Policy, and by law if applicable, you have The right to say no to the sale of Personal Data: WE DO NOT SELL YOUR PERSONAL DATA TO THIRD PARTIES. Therefore, your right under the CCPA is adequately catered for.

If you are a resident of California, You have the following rights:

• The right to notice: you must be properly and adequately informed on which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
• The right to access / the right to request: The CCPA allows you to request and retrieve from us information regarding the disclosure of your personal data that has been collated in the past 12 months by us.
• The right to know about your personal data: You have the right to request and obtain from the Company information regarding the disclosure of the following:
• • The categories of Personal Data collected
  • The sources from which the Personal Data has been collected
  • The business or commercial purpose for collecting or selling the Personal Data
  • Categories of third parties with whom We share Personal Data
  • The specific pieces of Personal Data we collected about You
  • The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that has been collected in the past 12 months.
  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your Consumer’s rights, including by either denying good services to you or charging different prices or rates for services.

EXERCISING YOUR CCPA DATA PROTECTION RIGHTS

In order to exercise any of your rights under the CCPA, and if you are a California resident, you can email us at support@cruhomes.com. The Company will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

DO NOT SELL MY PERSONAL INFORMATION

WE DO NOT SELL PERSONAL INFORMATION; however, If you wish to opt out of the usage of your personal data for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by deactivating them from your browser. Please note that any opt-out is specific to the browser you use. You may need to opt-out on every browser that you use.

SELLING PERSONAL INFORMATION

OUR SITE DOES NOT SELL INFORMATION, AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT OF 2018(‘’CCPA) Our Site DOES NOT sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

MISCELLANEOUS

The following information relates to our privacy practices:

• Changes To This Privacy Policy: We may change our privacy policy and practices. We will notify users of material changes via email or through our website.
• To the extent that our Privacy Policy changes in a material way, the policy that was in place when you submitted personal data to us will generally govern that data unless we receive your consent to the new privacy policy.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@cruhomes.com or by mail using the details provided below:2800
E Whitestone Blvd, Unit 120, Cedar Park, TX 78613.

If you are submitting a request on behalf of another person, you must provide proof that the individual has authorized you to act on their behalf. We may ask the individual to verify their own identity directly with us in
certain circumstances. Please note that we may deny a request from an authorized agent that does not submit proof that you have authorized them to act on your behalf.

Last updated: [DATE]
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.